搬瓦工用户服务条款介绍(搬瓦工 Terms of Services ToS)

搬瓦工

我们在购买搬瓦工之后,使用过程中需要遵守搬瓦工的一些用户使用条款。不过一般来说,我们都不会去细细研究这些条款到底有些什么内容,所以今天搬瓦工中文网就花了一些时间整理了一下搬瓦工的用户条款,供大家参考。用户条款,或者说使用条款,英文就是 Terms of Services,简称为 ToS,下面就是搬瓦工 ToS 的中文介绍以及一些新手教程整理。

一、搬瓦工服务条款官网地址

我们可以点击下方地址前往查看搬瓦工最新服务条款:

当然了,一般我们都不会去看,可以直接看看下方的中文翻译。

二、搬瓦工服务条款中文分享

因为搬瓦工服务条款太长了,人工翻译太耗时,所以这里就偷懒了,机器翻译如下:

通过使用或以其他方式使用我们提供给您或以其他方式提供给您的任何计算机系统、服务、资源或设施(统称为“服务”),您同意以下条款(本“ToS”),这些条款将适用于您和我们之间发生的所有事项。在本服务条款中,除非上下文另有要求,“我们”、“我们”和“我们的”指的是IT7 Networks Inc.,而“您”和“您的”是指我们服务的指定账户持有人和用户。

 

支持

 

您向我们证明并声明,您拥有足够的知识,能够在没有我们任何帮助的情况下,独自管理运行基于Linux的操作系统的计算机的所有方面。我们为您提供的服务将始终由您严格管理。尽管我们维护和管理我们的服务器以及安装在服务器上的软件(统称为“主机服务器”),但我们不会在您访问和使用的虚拟专用服务器(“VPS”,在主机服务器上运行)上安装或管理软件。换言之,我们只负责主机服务器,我们不会协助您在我们分配给您的VPS(“您的VP”)上安装或配置应用程序、故障排除、从备份中恢复等-这些都是您的全部责任。

 

备份

 

我们的数据存储系统是完全冗余的,这意味着一个组件的故障不会影响数据完整性。但是,对于您的任何数据的丢失或损坏,以及您可能遭受的与这些丢失或损害有关的任何损害,我们不承担任何责任或责任。我们强烈建议您实施自己的备份解决方案,并定期确保您可以恢复自己的数据。

 

VPS服务-公平分享政策

 

您可以使用我们分配给您的与我们的服务相关的所有服务器资源,但下面描述的一些例外情况除外。

 

存储I/O

 

请避免您的VPS长时间(4小时以上)以超过100 MiB/s的速率持续执行存储I/O操作。如果存储I/O使用量超过此值,我们将通过电子邮件通知您。如果存储I/O在收到此类通知后仍在继续,我们保留暂时暂停服务的权利,直到问题得到解决。

 

中央处理器(“CPU”)资源

 

我们允许您在短时间内使用VPS上100%的CPU资源。但是,VPS上一小时的平均CPU负载不应超过以下规定的最大允许水平:

 

5G计划:1核20%

10G计划:1核的25%

20G计划:1芯的50%

40G计划:1芯的75%

80G计划:100%1芯

160G计划:100%1芯+50%第2芯

320G计划:100%2芯

480G计划:100%3芯

640G计划:4芯100%

960G计划:100%6芯

1280G计划:100%8芯

 

3G/128M促销计划:1核10%

5G/256M促销计划:1个核心的14%

5G/512M促销计划:1核17%

30G/4G RAM促销计划:1核50%

 

V3 10G/512M促销计划:1核17%

V3 20G/1G促销计划:1核25%

V3 40G/2G促销计划:1核50%

V3 80G/4G促销计划:1核100%

V3 160G/8G促销计划:100%的1芯+50%的2芯

V3 320G/16G促销计划:100%2核

 

V3 CN2GIA 10G/512M促销计划:1核50%

V3 CN2GIA 20G/1G促销计划:1核100%

V3 CN2GIA 40G/2G促销计划:100%1核+50%第2核

V3 CN2GIA 80G/4G促销计划:2核100%

V3 CN2GIA 160G/8G促销计划:3核100%

V3 CN2GIA 320G/16G促销计划:4核100%

 

V5 CN2GIA 20G/1G促销计划:1核100%

V5 CN2GIA 40G/2G促销计划:100%1核+50%第2核

V5 CN2GIA 80G/4G促销计划:2核100%

V5 CN2GIA 160G/8G促销计划:3核100%

V5 CN2GIA 320G/16G促销计划:4核100%

V5 CN2GIA 640G/32G促销计划:6核100%

V5 CN2GIA 1280G/64G促销计划:8核100%

 

V5香港40G计划:1核100%

V5香港80G计划:2核100%

V5香港160G计划:3核100%

V5香港320G计划:4核100%

 

BETA KVM计划:1核的20%

 

2018-11-11 CN2 V3专项计划:1核50%

2018黑色星期五CN2特别V3计划:1核25%

2018黑色星期五CN2 GIA特别V3计划:1核25%

2018网络星期一特别V3计划:1核50%

2018-12-12 CN2 DC8特别V3计划:1核25%

限量版计划:1核30%

 

如果您的VPS超过上述小时平均限制,则VPS上可用的CPU资源将自动限制在上述级别。换句话说,您的VPS将不能使用超过您当前计划允许的CPU资源。如果遇到此CPU限制,您的VPS的KiwiVM控制面板的主屏幕上会出现一条通知。一旦您的VPS使用的CPU资源减少到您当前计划允许的水平,上述CPU资源限制将自动解除。我们不会对CPU使用率施加任何其他限制;您可以使用VPS分配的CPU,我们不会暂停或限制我们的服务超过规定。

 

可接受的用途

 

感谢您花时间阅读本ToS–我们非常感谢您的努力。您可以使用优惠券代码“ireadtheterms8”订购我们的服务以获得小折扣。不过,请务必继续阅读…

 

我们不能容忍服务器上的以下活动:

 

  • 垃圾邮件(包括未经请求的电子邮件、搜索引擎垃圾邮件、门口、表单垃圾邮件等);
  • 任何类型的群发邮件(包括双重选择加入)–仅允许从我们的网络发送偶尔/附带的事务性电子邮件;
  • 拒绝服务(“DoS”)或其他攻击(无论是传出还是传入);
  • 黑客攻击(包括VPS被黑客攻击的情况);
  • 在您知情或不知情的情况下传播恶意软件/病毒;
  • 端口扫描;
  • 加密货币开采;
  • IRC活动(客户端、服务器、bot等);
  • 分发您不拥有或没有有效许可证的商标或受版权保护的内容(如MP3、电影等)-我们尊重所有DMCA投诉;
  • 破解软件、未经授权的复制品、假冒、非法物品等,以及与这些内容的链接;
  • BitTorrent(跟踪器、客户端、文件、链接等);
  • 嵌套虚拟化(例如运行Qemu)–Docker是允许的例外;
  • 开放代理服务器(由于通过开放代理犯下的滥用行为);
  • 开放式DNS解析程序,开放式端口映射器,开放式NTP服务器,通过UDP协议提供(由于DoS放大攻击);
  • Tor继电器和出口节点;
  • 色情和其他色情内容;
  • 数据挖掘、爬行;
  • KiwiVM API滥用(例如,进行过多或不合理的API调用);或
  • 对我们的员工使用辱骂的语言,用同样的问题或问题散布我们的支持票队列,任何形式的威胁,以及我们合理认为不可接受的任何其他行为。

 

以上只是我们最重要的政策的例子,你不能滥用我们的服务。如果我们确定您违反了我们的合理政策(包括但不限于本ToS中所述的政策),我们可能会无限期地暂停我们为您提供的服务(在这种情况下,您的VPS上的KiwiVM控制面板会自动发布简短的解释)。在这种情况下,如果您承认您的行为违反了我们的政策,并且我们对您纠正您的行为的计划感到满意,我们可以自行决定恢复我们对您的服务。在不涉及我们的技术支持资源的情况下,可以在KiwiVM控制面板中解决暂停我们服务的问题。

 

在不限制上述规定的情况下,如果重复违反我们的政策,每次事件可能会产生50美元的管理费,并可能进一步导致暂停我们在您账户下的所有服务,直至该费用付清。

 

如果我们在同一日历年内暂停向您提供服务的次数超过一次,我们可能会立即暂停向您提供服务,直至次年1月1日。根据违规行为的性质,导致此类延期暂停的暂停数量可能在3到100之间变化。我们使用虐待评分系统来衡量违规行为,您将能够在服务暂停时在KiwiVM控制面板中看到您当前的虐待分数。

 

账户

 

您是我们的账户持有人,您使用的每个VPS代表一个单独的服务。只有当我们有您的真实姓名和有效且足够的联系信息时,我们才会为您提供服务。如果您的联系信息包含无效信息(如姓名、地址、电话号码等错误),我们可以随时暂停或终止我们为您提供的服务。我们可能会寻求与第三方核实您的联系方式,如果我们无法核实您的联系方式,我们可能会要求您和第三方作出充分的澄清。

 

我们不允许将客户账户从一个人或实体转让给另一个人或实体。您无权向任何人转让、出售或以其他方式转让您在本ToS项下的权利。

 

取消和退款

 

尽管本服务条款中另有规定,我方可自行决定在任何时候无理由终止我方的服务。如果我们行使这项权利,我们将为您提供退款,因为您已经向我们支付了任何未使用的服务。

 

您可以随时在计费门户中取消服务续订。

您可以要求退款,前提是满足以下所有条件:

 

  1. 您的帐户是在30天或更短时间前创建的
  2. 贵方在我方的账户状况良好(即没有逾期未付金额),且未违反本ToS;
  3. 您支付给我们的任何款项之前或目前都没有争议或被收回;
  4. 分配给您的VP的IP地址都不在任何黑名单或黑名单上,而且这些IP地址之前也没有因为黑名单而被我们取代;
  5. 您的VPS上的每月数据传输使用率低于每月配额的10%;
  6. 您账户下的服务(活动或取消)数量不超过3项;
  7. 贵方向我方支付的所有款项总额不超过60美元,且贵方向我方支付的总金额不超过10美元;以及
  8. 您以前没有在其他帐户下收到退款。

 

当要求退款且满足上述所有条件时,我们将采取以下措施:

 

  1. 从账户创建之日起,向账户支付全额退款,但因IP地址变更而支付的款项除外(如有);
  2. 立即终止账户下的所有服务;以及
  3. 立即且不可逆转地删除与帐户关联的所有数据、快照和备份。

 

退款只会以原付款方式发出。以后的订单将不再适用于退款,但以后的退款将不再适用。

 

可在以下地址申请退款:https://bandwagonhost.com/knowledgebase/4/redunds.html

 

黑名单

 

我们主动监控我们的IP地址空间,并在分配给VPS之前测试每个IP地址,以确保每个新的VPS都有一个干净的IP地址。因此,当分配给VPS的任何IP地址被列入黑名单时,我们不会退款。

 

请注意,如果分配给您的VPS的IP地址被列入黑名单,则在该IP地址至少连续7天不再出现在任何黑名单之前,将无法使用KiwiVM控制面板中的“数据中心迁移”功能。

 

退款和贝宝纠纷

 

请不要提交或提出与贝宝的争议,以获得退款,因为这将延长进程,并为您和我们创造更多的工作。

 

发起退单或Paypal争议将导致我们立即暂停对您名下的所有账户的服务,以及我们自行决定的任何其他相关账户的服务,直到争议解决。此外,我们可能会向您收取我们产生的任何退单费用,以及我们处理争议的任何时间(例如,查找和暂停受影响的服务、与支付处理者和银行沟通、处理您的支持票证等)向您收取费用。在这种情况下,我们将以15分钟为单位,每小时收费40美元,在您的帐户付清之前,我们不会恢复为您提供的服务。

 

数据保护

 

在下列情况下,我们可能会与第三方共享您的个人信息:

 

  • 为了让我们为您的VPS分配IPv4或IPv6地址,我们会将您的个人信息提交给相应的区域互联网注册中心;以及
  • 如果有第三方支付处理机构的支付交易查询,我们将与用于处理您对我们服务的订单的支付处理者共享您的信息。

 

在任何其他情况下,除非法律要求,否则我们不会与第三方共享您的个人信息。我们非常感谢你能读到这么多。订购服务时使用优惠券代码“IrellyReadTheTerms8”获得小折扣。

 

附属计划

 

参加我们的会员计划是可选的。

 

如果您选择参加我们的会员计划,以下规则适用于您:

 

会员链接必须遵循一个网站的真正的个人用户谁是没有支付跟随链接。你可以使用网址缩短或网址掩蔽技术来隐藏分支链接,但是,你的用户必须自然地遵循每个分支链接,而不是由于混淆或误导信息。我们可能会检查我们的链接的使用,以确保您遵守我们的政策。如果我们无法通过您使用的联盟链接验证我们网站的访问者来源,我们可能会拒绝您的提款请求。

 

以下行为被严格禁止,并将导致我们的会员计划永久禁止:

 

  • Cookie填充(即使用不可见的图像加载附属链接)和类似的技术;
  • 任何人为地增加我们分支链接的访问者的活动(如点击和页面浏览交换服务);
  • 在任何类型的未经请求的交流中提及我们的关联链接,可能包括电子邮件、论坛帖子、私人消息、即时消息等。;
  • 使用会员链接为您自己或您的家人或他人订购服务;以及
  • 提供现金返还或任何其他货币奖励访问会员链接。

 

如果我们认为您违反了我们的会员链接政策,我们可以暂停我们为您提供的服务,并拒绝您的提款请求。

 

1000美元以下的佣金将通过贝宝支付。对于超过1000美元的金额,我们可以通过Paypal或银行(电汇)进行支付。

 

责任限制

 

尽管本ToS或我方之间的任何其他协议中有任何相反的规定,对于任何直接、间接、特殊、附带、惩罚性或惩戒性的损害或损失,包括但不限于商业或商业机会损失、合同损失、使用损失,我方不承担任何责任,业务中断造成的损失、利润或收入损失或商业信誉受损,无论何种原因造成的,即使是由于数据丢失、服务中断、疏忽或其任何组合造成的。在不限制上述规定的情况下,如果我方基于任何理由决定对贵方承担责任,我方对因我方服务或本ToS或其任何组合产生或与之相关的所有索赔、损害赔偿和诉因,无论何种原因,即使是由于数据丢失、服务中断,疏忽,或其任何组合,将不会超过您就您的帐户向我们支付的累计美元金额。

 

赔偿

 

在没有限制的情况下,您将为我们和我们的董事、高级职员、雇员、代理人和承包商辩护,使其免受与我们的服务或本ToS或任何组合有关的所有诉讼、收费、索赔、成本、损害、要求、费用、损失、诉讼等,包括法律费用和成本即使是由于数据丢失、服务中断、疏忽或其任何组合。

 

法律咨询

 

您承认在使用或以其他方式使用我们的服务之前,您有机会寻求独立的法律意见,从而同意本ToS。

 

其他

 

您同意立即向我们支付您欠我们的所有款项,不得延误、反诉或抵消。

 

本ToS中的任何内容都不约束我们向您提供或继续提供我们的服务。我们对我们的服务不作任何形式的保证或陈述,无论是明示还是暗示。如果由于超出我们控制范围的任何原因(包括但不限于法律、法令、暴乱、战争、罢工、火灾、水灾、天灾和恐怖主义)延迟或阻止我们的服务,则只要该原因持续,我们的服务将被视为暂停,无需承担任何责任。

 

如果我方自行决定,认为贵方使用我方服务违反本ToS或构成任何形式的安全威胁,包括但不限于对我方客户、我方设备或我方网络的安全威胁,我方可立即暂停或终止我方对贵方的服务。任何放弃我方权利或未能坚持履行本ToS的行为将不被解释为持续或有约束力的弃权,本ToS将继续完全有效。

 

本ToS以及我们之间的所有业务和其他事项将仅根据不列颠哥伦比亚省法律和适用于本ToS的加拿大联邦法律进行管理、解释和执行,不考虑任何法律冲突或法律选择规则,不管你或我们或任何服务器或其他计算机的位置。

 

您和我们同意服从加拿大不列颠哥伦比亚省法院的专属管辖权。在不限制上述规定的情况下,本ToS的任何部分在执行本ToS的司法管辖区内被禁止或不可执行的部分,仅在该管辖区内,在此类禁止或不可执行的范围内无效,但在不使本ToS的其余部分以及此类禁止或不可执行性无效的情况下,不会进一步失效不会使本ToS的任何其他部分无效或不可执行。

 

在法律允许的范围内,您放弃任何法律、法规、法规或类似文件授予您的任何和所有权利和救济,这些权利和救济会以任何方式影响我们的权利和救济,或以其他方式限制或更改本ToS。

 

本任务书将根据上下文要求,对人数和性别进行所有更改。如果您由多人组成,则所有人将承担连带责任。

 

本ToS和我们之间的所有文件和通信将使用英语。

 

时间是本任务书和我们之间所有协议的关键。

 

本任务书将有利于您和我们以及我们各自的继承人和合法受让人,并对其具有约束力。

 

本ToS取代并取代所有先前版本的ToS。我方可自行决定,在提前七(7)天通知贵方后,随时更新和变更本ToS,此类更新和变更对贵方具有约束力。与本ToS有关的任何通知将通过电子邮件发送到与您的帐户相关联的主要电子邮件地址。

 

文件上次修改日期:2020-02-25

三、搬瓦工新手教程和优惠方案

1、搬瓦工新手入门系列文章:

  1. 搬瓦工新手入门教程(1):搬瓦工众多方案怎么选择
  2. 搬瓦工新手入门教程(2):搬瓦工机房选择和速度测试
  3. 搬瓦工新手入门教程(3):注册账户和微信支付、支付宝购买教程
  4. 搬瓦工新手入门教程(4):登录搬瓦工网站后台查看 VPS,登录 KiwiVM 面板进行简单管理
  5. 搬瓦工新手入门教程(5):通过 KiwiVM 后台面板更换操作系统并获取登录信息

2、搬瓦工推荐方案:

优惠码:BWHCCNCXVV(优惠力度 6.58%)

方案内存CPU硬盘流量/月带宽机房价格购买
KVM
(最便宜)
1GB2核20GB1TB1GbpsDC3 CN2
DC8 ZNET
$49.99/年购买
KVM2GB3核40GB2TB1Gbps$52.99/半年
$99.99/年
购买
CN2GIA-E
(最推荐)
1GB2核20GB1TB2.5GbpsDC6 CN2 GIA-E
DC9 CN2 GIA
日本软银 JPOS_1
荷兰 EUNL_9
$49.99/季度
$169.99/年
购买
CN2GIA-E2GB3核40GB2TB2.5Gbps$89.99/季度
$299.99/年
购买
HK2GB2核40GB0.5TB1Gbps中国香港 CN2 GIA
日本东京 CN2 GIA
$89.99/月
$899.99/年
购买
HK4GB4核80GB1TB1Gbps$155.99/月
$1559.99/年
购买
OSAKA2GB2核40GB0.5TB1.5Gbps日本大阪 CN2 GIA$49.99/月
$499.99/年
购买
OSAKA4GB4核80GB1TB1.5Gbps$86.99/月
$869.99/年
购买

四、搬瓦工服务条款英文原文

本次搬运的英文原文为2020-02-25版本。

By using or otherwise engaging any of the computer systems, services, resources, or facilities that we make available or otherwise provide to you (collectively, “services”), you agree to the following terms (this “ToS”), which will apply to all matters arising between you and us. In this ToS, unless the context requires otherwise, “us”, “we”, and “our” refers to IT7 Networks Inc., while “you” and “your” refers to the named account holder and user of our services.

 

Support

 

You certify and represent to us that you have sufficient knowledge to manage all aspects of a computer running a Linux-based operating system, on your own and without any assistance from us. The services we provide to you will be strictly managed by you at all times. Although we maintain and manage our servers and the software that we install on them (collectively, the “host server”), we will not install software on or manage the virtual private server (the “VPS”, which runs on the host server) that you access and use. In other words, we are only responsible for the host server, and we will not assist you with installing or configuring applications, troubleshooting, recovering from backups, etc. on the VPS that we allocate to you (“your VPS”) – these are solely your responsibility.

 

Backups

 

Our data storage system is fully redundant, which means that a failure of one component should have no effect on data integrity. However, we accept no liability or responsibility whatsoever for loss of or harm to any data of yours, nor for any damages you may suffer in connection with such loss or harm to your data. We strongly encourage you to implement your own backup solution and to periodically ensure that you can recover your own data.

 

VPS Service – Fair Share Policy

 

You are permitted to use all server resources that we allocate to you in connection with our services, with a few exceptions as described below.

 

Storage I/O

 

Please avoid situations where your VPS is constantly performing storage I/O operations at a rate over 100 MiB/s for prolonged periods of time (4+ hours). Should storage I/O usage exceed this value, we will inform you via email. Should storage I/O continue after such notification, we reserve the right to temporarily suspend service until this is resolved.

 

Central processor (“CPU”) resources

 

We allow you to use 100% of the CPU resources on your VPS for short periods of time. However, one-hour-average CPU load on your VPS should not exceed the maximum level permitted as per limits set out below:

 

5G Plan: 20% of 1 core

10G Plan: 25% of 1 core

20G Plan: 50% of 1 core

40G Plan: 75% of 1 core

80G Plan: 100% of 1 core

160G Plan: 100% of 1 core + 50% of 2nd core

320G Plan: 100% of 2 cores

480G Plan: 100% of 3 cores

640G Plan: 100% of 4 cores

960G Plan: 100% of 6 cores

1280G Plan: 100% of 8 cores

 

3G/128M Promo plan: 10% of 1 core

5G/256M Promo plan: 14% of 1 core

5G/512M Promo plan: 17% of 1 core

30G/4G RAM Promo plan: 50% of 1 core

 

V3 10G/512M Promo plan: 17% of 1 core

V3 20G/1G Promo plan: 25% of 1 core

V3 40G/2G Promo plan: 50% of 1 core

V3 80G/4G Promo plan: 100% of 1 core

V3 160G/8G Promo plan: 100% of 1 core + 50% of 2nd core

V3 320G/16G Promo plan: 100% of 2 cores

 

V3 CN2GIA 10G/512M Promo plan: 50% of 1 core

V3 CN2GIA 20G/1G Promo plan: 100% of 1 core

V3 CN2GIA 40G/2G Promo plan: 100% of 1 core + 50% of 2nd core

V3 CN2GIA 80G/4G Promo plan: 100% of 2 cores

V3 CN2GIA 160G/8G Promo plan: 100% of 3 cores

V3 CN2GIA 320G/16G Promo plan: 100% of 4 cores

 

V5 CN2GIA 20G/1G Promo plan: 100% of 1 core

V5 CN2GIA 40G/2G Promo plan: 100% of 1 core + 50% of 2nd core

V5 CN2GIA 80G/4G Promo plan: 100% of 2 cores

V5 CN2GIA 160G/8G Promo plan: 100% of 3 cores

V5 CN2GIA 320G/16G Promo plan: 100% of 4 cores

V5 CN2GIA 640G/32G Promo plan: 100% of 6 cores

V5 CN2GIA 1280G/64G Promo plan: 100% of 8 cores

 

V5 HONG KONG 40G plan: 100% of 1 core

V5 HONG KONG 80G plan: 100% of 2 cores

V5 HONG KONG 160G plan: 100% of 3 cores

V5 HONG KONG 320G plan: 100% of 4 cores

 

BETA KVM Plan: 20% of 1 core

 

2018-11-11 CN2 Special V3 plan: 50% of 1 core

2018 Black Friday CN2 Special V3 plan: 25% of 1 core

2018 Black Friday CN2 GIA Special V3 plan: 25% of 1 core

2018 Cyber Monday Special V3 plan: 50% of 1 core

2018-12-12 CN2 DC8 Special V3 plan: 25% of 1 core

Limited edition plans: 30% of 1 core

 

If your VPS exceeds hourly average limits as set out above, the CPU resources available on your VPS will be automatically limited to a level as set out above. In other words, your VPS will not be able to use more CPU resources than permitted under your current plan. A notice should appear on the main screen of the KiwiVM control panel for your VPS if you encounter this CPU limit. Once the CPU resources used by your VPS are reduced to the level permitted under your current plan, the aforesaid limitation on CPU resources will be automatically lifted. We do not impose any other limitations on CPU usage; you are allowed to use as much CPU as your VPS allocates and we will not suspend or limit our services further than stated.

 

Acceptable Use

 

Thank you for spending the time to read this ToS – we really appreciate your effort. You may use coupon code “ireadtheterms8” when ordering our services to receive a small discount. However, please be sure to read on…

 

We do not tolerate the following activities on our servers:

 

  • Spamming (including unsolicited email, search engine spam, doorways, form spamming, etc.);
  • Mass mailing of any type (including double opt-in) – only occasional/incidental transactional emails are allowed to be sent from our network;
  • Denial of service (“DoS”) or other attacks (whether outgoing or incoming);
  • Hacking (including situations where a VPS was hacked);
  • Distribution of malware/viruses, with or without your knowledge;
  • Port scanning;
  • Cryptocurrency mining;
  • IRC activity (client, server, bot, etc.);
  • Distribution of trademarked or copyrighted content (e.g. mp3s, movies, etc.) that you do not own or have a valid license to distribute – we honor all DMCA complaints;
  • Cracked software, unauthorized replicas, counterfeit and illegal items, and the like, and links to such content;
  • BitTorrent (trackers, clients, files, links, etc.);
  • Nested virtualization (e.g. running Qemu) – Docker is a permitted exception;
  • Open proxy servers (due to abuse committed through open proxies);
  • Open DNS resolvers, open port mappers, open NTP servers available via UDP protocol (due to DoS amplification attacks);
  • Tor relays and exit nodes;
  • Pornography and other sexually explicit content;
  • Data mining, crawling;
  • KiwiVM API abuse (e.g. making excessive or unjustified API calls); or
  • Using abusive language towards our employees, spamming our support ticket queue with the same question or issue, threats of any kind, and any other conduct we reasonably deem unacceptable.

 

The foregoing are just examples of our overriding policy that you may not abuse our services. If we determine that you are in breach of our reasonable policies (including but not limited to those described in this ToS), we may suspend our services to you indefinitely (in which case a brief explanation will be posted automatically to the KiwiVM control panel on your VPS). In that case, we may, at our discretion, restore our services to you if you acknowledge that your actions have contravened our policies and we are satisfied with your plan to correct your actions. Such resolution to the suspension of our services may occur in the KiwiVM control panel without involving our technical support resources.

 

Without limiting the foregoing, repeat infractions of our policies may incur a $50 administration fee per incident, and may further entail suspension of all our services under your account until this fee is paid.

 

If we temporarily suspend our services to you more than once in the same calendar year, we may immediately suspend service to you until January 1st of the next year. The number of suspensions that will lead to such extended suspension may vary between 3 and 100 depending upon the nature of the infraction. We use an abuse scoring system to weigh infractions, and you will be able to see your current abuse score in the KiwiVM control panel upon service suspension.

 

Accounts

 

You are the account holder with us, and each VPS you use represents a separate service. We will only provide services to you if we have your real name and valid and sufficient contact information for you. We may suspend or terminate our services to you at any time if your contact information contains invalid information (e.g. incorrect name, address, phone number, etc.). We may seek to verify your contact information with third parties, and may request sufficient clarification from you and from third parties in case we are unable to verify your contact information.

 

We do not allow assignment, sale, or transfer of customer accounts from one person or entity to another. You have no right to assign, sell, or otherwise transfer your rights under this ToS to anyone.

 

Cancellations and Refunds

 

Notwithstanding anything else set out in this ToS, we may in our sole discretion terminate our services to you at any time without cause. In the event that we exercise this right, we will provide you with a refund for any unused services that you have already paid us for.

 

You may cancel service renewal at any time in the billing portal.

You may request a refund of your payments to us, provided that all of the following conditions are met:

 

  1. Your account was created 30 or fewer days ago
  2. Your account with us is in good standing (i.e. there are no overdue amounts owing) and there have been no violations of this ToS;
  3. None of your payments to us have been previously been or currently are disputed or charged back;
  4. None of the IP addresses assigned to your VPS are on any blacklist or blocklist, and none of those IP addresses were previously replaced by us due to blacklisting;
  5. The monthly data transfer usage on your VPS is under 10% of your monthly quota;
  6. The number of services (active or cancelled) under your account is 3 or fewer;
  7. The sum of all payments you have made to us is $60 or less and the total number of payments you have made to us is 10 or fewer; and
  8. You have not previously received a refund under a different account.

 

When a refund is requested and all the foregoing conditions are met, we will do the following:

 

  1. Provide a full refund of payments made towards the account, starting from the time the account was created, with the exception of payments for IP address changes (if any);
  2. Immediately terminate all services under the account; and
  3. Immediately and irreversibly delete all data, snapshots and backups associated with the account.

 

Refunds will only be issued in the original form of payment. After a refund is processed, the relevant account may be used for future orders, but it will not be eligible for any further refunds.

 

Refunds can be requested here: https://bandwagonhost.com/knowledgebase/4/Refunds.html

 

Blacklists

 

We actively monitor our IP address space and we test each IP address before assigning it to a VPS, to make sure each new VPS is delivered with a clean IP address. Therefore, we will not issue a refund when any IP address assigned to a VPS gets blacklisted.

 

Be aware that if an IP address assigned to your VPS is blacklisted, it will be impossible to use the “Datacenter Migration” feature in the KiwiVM control panel until that IP address is no longer on any blacklists for at least 7 consecutive days.

 

Chargebacks and Paypal Disputes

 

Please do not file or lodge a dispute with Paypal in order to get a refund, as this will prolong the process and create more work for you and for us.

 

Initiating a chargeback or a Paypal dispute will result in the immediate suspension of our services to all accounts under your name and, at our discretion, any other associated accounts, until the dispute is resolved. Additionally, we may charge you for any chargeback fees we incur, and for any time we spend dealing with the dispute (e.g. time spent locating and suspending affected services, communicating with payment processors and banks, dealing with your support tickets, etc.). In such cases, we will bill $40 per hour in 15-minute increments, and our services to you will not be resumed until your account is paid in full.

 

Data Protection

 

We may share your personal information with third parties in the following circumstances:

 

  • In order for us to assign an IPv4 or IPv6 address to your VPS, we will submit your personal information to the appropriate regional internet registry; and
  • If there is a payment transaction inquiry by a third-party payment processor, we will share your information with the payment processor used to process your order for our services.

 

In no other case will we share your personal information with third parties unless we are required to do so by law. We truly appreciate you reading this far. Use coupon code “ireallyreadtheterms8” when ordering services to get a small discount.

 

Affiliate Program

 

Participation in our affiliate program is optional.

 

If you choose to participate in our affiliate program, these rules apply to you:

 

Affiliate links must be followed naturally by real individual users of a website who are not paid to follow the links. You may use URL shortening or URL masking techniques to hide affiliate links, however, your users must follow each affiliate link naturally and not as the result of confusing or misleading information. We may review the use of our links to make sure you comply with our policies. If we are unable to verify the source of visitors to our website through affiliate links you use, we may refuse your requests to withdraw funds.

 

The following practices are strictly forbidden and will result in a permanent ban from our affiliate program:

 

  • Cookie-stuffing (i.e. loading affiliate links by using an invisible image) and similar techniques;
  • Any activity that artificially increase visitors to our affiliate links (e.g. click and pageview exchange services);
  • Mentioning our affiliate links in any type of unsolicited communication, potentially including email, forum posting, private messaging, instant messaging, etc.;
  • Using affiliate links to order service for yourself or your family, or on behalf of someone else; and
  • Offering cash back or any other monetary incentive to visit affiliate links.

 

If, in our sole discretion, we determine that you have violated our affiliate link policies, we may suspend our services to you and refuse your requests to withdraw funds.

 

Commission payouts under $1000 will be provided via Paypal. For amounts over $1000, we may make a payouts via Paypal or via bank (wire) transfer at our discretion.

 

Limitation of Liability

 

Notwithstanding anything to the contrary in this ToS or any other agreement between us, we will have no liability whatsoever to you for any direct, consequential, indirect, special, incidental, punitive, or exemplary damages or losses, including but not limited to loss of business or business opportunities, loss of contracts, loss of use, loss from business interruption, loss of profits or revenue, or damage to business reputation, howsoever caused, and even if due to data loss, service interruption, negligence, or any combination thereof. Without limiting the foregoing, in the event that we are determined to be liable to you on any grounds, our total cumulative liability to you for all claims, damages, and causes of action arising from or relating to our services or this ToS or any combination thereof, howsoever caused, and even if due to data loss, service interruption, negligence, or any combination thereof, will not exceed the total cumulative dollar amount you have paid us in connection with your account.

 

Indemnification

 

Without limitation, you will defend, hold harmless, and indemnify us and our directors, officers, employees, agents and contractors from and against all actions, charges, claims, costs, damages, demands, expenses, losses, suits, and the like, including legal fees and costs, that arise in connection with our services or this ToS or any combination thereof, even if due to data loss, service interruption, negligence, or any combination thereof.

 

Legal Advice

 

You acknowledge that you had the opportunity to seek independent legal advice before using or otherwise engaging our services and thereby agreeing to this ToS.

 

Miscellaneous

 

You agree to pay us all amounts you ever owe us promptly and without delay, counter-claim, or set-off.

 

Nothing in this ToS binds us to deliver or continue to deliver our services to you. We make no warranties or representations of any kind, whether expressed or implied, with respect to our services. If delivery of our services is delayed or prevented for any reason beyond our control (including but not limited to law, decree, riot, war, strike, fire, flood, Act of God, and terrorism), then our services will be deemed suspended, without liability, for so long as that reason continues.

 

We may immediately suspend or terminate our services to you if we determine, in our sole discretion, that your use of our services violates this ToS or presents a security threat of any kind, including but not limited to security threats to our customers, our equipment, or our network. Any waiver of our rights or failure to insist on performance under this ToS will not be construed as a continuing or binding waiver and this ToS will continue in full force and effect.

 

This ToS and all business and other matters between us will be governed, construed, and enforced solely in accordance with the laws of the province of British Columbia and the federal laws of Canada applicable therein, without regard to any conflict of law or choice of law rules thereunder, and regardless of the location of you or us or any servers or other computers.

 

You and we agree to submit and attorn to the exclusive jurisdiction of the courts of the province of British Columbia, Canada. Without limiting the foregoing, any portion of this ToS that is prohibited or unenforceable in the jurisdiction where this ToS is enforced will, as to that jurisdiction only, be ineffective to the extent of such prohibition or unenforceability, but no further, without invalidating the remainder of this ToS, and such prohibition or unenforceability will not invalidate or render unenforceable any other portion of this ToS.

 

To the extent permitted by law, you waive any and all rights and remedies granted to you by any law, statute, regulation, or the like that would, in any manner, affect our rights and remedies or otherwise limit or alter this ToS.

This ToS will be interpreted with all changes to number and gender as the context requires. If you consist of more than one person, all of you will be jointly and severally liable.

 

This ToS and all documents and communications between us will be in English.

 

Time is of the essence of this ToS and all agreements between us.

 

This ToS will be enure to the benefit of and be binding on you and us and our respective successors and lawful assigns.

 

This ToS supersedes and replaces all prior versions of our ToS. We may, at our sole discretion, update and change this ToS at any time upon seven (7) days’ notice to you, and such updates and changes will be binding on you. Any notice to you in connection with this ToS will be delivered by email to the primary email address associated with your account.

 

Document last modified: 2020-02-25

未经允许不得转载:搬瓦工 » 搬瓦工用户服务条款介绍(搬瓦工 Terms of Services ToS)