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Hello,

I have checked with my colleagues and this is the current situation:

Due to the way China Telecom operates, to resolve this issue, we must submit a work order. Due to an already pending order in their system (the link migration order which was due to be resolved by January 10), we were not able to submit the subsequent one. As soon as they closed the previous order (it was successfully completed on January 10), we have submitted another work order to complete the final stage of the uplink migration.

We have followed up on January 13, and they responded that the work order is still in progress.

Sadly, there is no way for us to speed this up. We have to wait for CT to complete the migration procedures before we can re-evaluate the situation.

您好，

我和同事核实过，目前的情况是这样的：

由于中国电信的运营方式，要解决这个问题，我们必须提交工单。由于他们的系统中已有待处理订单（链接迁移订单原定于 1 月 10 日解决），我们无法提交后续订单。他们一结束上一个订单（1月10日成功完成），我们就提交了另一个工作订单来完成上行迁移的最后阶段。

我们已于1月13日进行跟进，他们回复工单仍在进行中。

遗憾的是，我们没有办法加快这一速度。我们必须等待CT完成迁移程序才能重新评估情况。